Tuesday, October 12, 2010

ASSIGNMENT # 11 Letter of Concern


There is a strong likelihood that in your life you will want to express a concern to someone through the medium of a letter or e-mail. In order to present your ideas effectively, your diction and tone is extremely important. You want to make certain that your target audience will consider your ideas. If the tone of your correspondence is overly aggressive, sarcastic or not specific, your letter may be ineffectual.

Consider the following strategies:

• Introduce yourself.
• Summarize the situation of concern.
• Consider pointing out that you are aware of the other person’s point of view and the difficulties that person may be dealing with.
• Avoid language that will make the reader angry.
• Avoid referring to second hand accounts.
• Offer solutions.
• Request some sort of response


Assignment

You are a summer student working for “ Student Pro Painters” One of your co-workers, Joe Talksalot, is not doing his share of the work. You feel it is unfair to other workers and the customers. You’re concerned about the company’s reputation. Joe is the nephew of the company manager. The manager seldom comes to check on the workers. When she does, she seems to ignore his laziness. Write a letter to your manager, Jane Watchingu, at 123 Main St. Penticton ,B.C., V2A 3W8, outling the following concerns.

• Joe often arrives late
• He takes extra breaks to smoke and leaves butts around
• He works very inefficiently
• Joe never helps with clean up
• He is confrontational with other workers
• Sometimes Joe leaves early

USE PROPER FORMAL BUSINESS LETTER FORMAT

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